Payment Method

1. Accepted Payment Methods

At PineBly, we want your checkout process to feel simple, safe, and worry-free. To give you flexibility, we currently accept the following payment methods for all U.S.-based orders:

a. PayPal

  • Complete your purchase securely through your PayPal account.

  • At checkout, selecting PayPal will redirect you to their secure site where you can log in and finalize payment.

  • You may pay directly from your PayPal balance or by using a bank account linked to your PayPal wallet.

b. Debit or Credit Card

  • We accept major credit and debit cards: Visa, MasterCard, American Express, and Discover.

  • All card transactions are securely processed by PayPal’s gateway.

  • You do not need to create or use a PayPal account to pay with a card—simply select “Debit or Credit Card” and follow the prompts.

2. Payment Security

  • Encryption: All transactions are encrypted using SSL technology to ensure your information remains private.

  • Fraud Protection: Orders are automatically screened to identify suspicious or unauthorized activity.

  • No Hidden Fees: The total displayed at checkout is the final amount charged—there are no additional or unexpected processing costs.

3. Currency

All purchases and transactions are processed exclusively in U.S. Dollars (USD).

4. Order Confirmation

Once your payment is approved, you will automatically receive an email confirmation. If you do not receive confirmation within 15 minutes, kindly check your spam folder or reach out to our support team.

5. Payment Issues

Should your payment be declined, please verify your billing details, card information, or PayPal credentials. If the issue continues, contact our support team so we can assist in resolving it promptly.

6. Contact Information

For assistance with payments or questions regarding accepted payment methods, please contact:

  • Email: support@pinebly.com
  • Phone: +1 610-896-1894
  • Support Hours:
    • Monday–Saturday 8:30 AM–7:00 PM
    • Sunday 10:00 AM–2:30 PM

PineBly – Thoughtfully Designed Gifts and Decor to Celebrate Every Chapter of Life.